Egor – Trabalho Temporário is recruiting, through the Lisbon JobCenter, an Italian Speaking Advisor for a Streaming Service Project work in one of our multinational clients.
• Assist viewers through phone and/or chat and/ or emails regarding different queries
• Provide account and application support to viewers namely with regards to software functionality
• Provide technical support and troubleshoot of system configurations and network settings
• Provide accurate and real-time responses to the viewer’s inquiries
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Native or Proficient Italian and fluent English (minimum level B2)
• Excellent communication skills coupled with empathy and team spirit
• Previous experience in Customer Service or a sales representative is a plus
• Competitive wages (14 monthly payments per year)
• Meal Allowance
• Performance bonus
• Availability to work from home temporarily*
• Health insurance with a dental plan (after 6 months contract)
• Relocation package – accommodation in a shared apartment for 6 months and flight reimbursement.
The considered applications will be contacted in 10 days.
EGOR Trabalho Temporário
Egor - Shaping the Future Since 1986