Ofertas de Emprego

 
 
31-03-2020
Apoio ao Cliente - Atendimento e Recepção - Call Center
Ref: OUT/007P/2020/MF_CS - 31-03-2020

The EGOR Group, in the Outsourcing area, is recruiting Assistants for a Multinational Multilingual Customer Services located in Oporto, Braga and Lisbon.

FUNCTION

  • Answering customer concerns by phone, in a single or dual language, considering the following idioms: Portuguese, English, Spanish, French, Italian, Russian, Turkish, German, Polish, Greek, Dutch and Swedish;
  • Resolving customer inquiries/requests, ensuring appropriate and timely approach;
  • Maintaining and updating files.

LOCATION AND WORKING HOURS

  • Oporto, Braga or Lisbon;
  • Shifts between Monday to Sunday – 07AM to 07PM.

REQUIREMENTS

  • High school diploma (minimum)/graduate;
  • Customer service experience, preferable in a business process outsourcing context;
  • Effective verbal and written communication skills in one of the required idioms (C1 level) and in English.

CONDITIONS

  • Paid training;
  • Competitive salary;
  • Monthly variable bonus and other benefits  (relocation, transportation bonus).

Interested applicants should submitted updated CV.

EGOR - Outsourcing Porto
Shaping the Future since 1986

Applications considered will be contacted within a maximum of 5 days