Job Offers

 
 
15-09-2020
Tecnologias de Informação - Telecomunicações - Apoio ao Cliente - Atendimento e Recepção - Call Center
Ref: TT/LX/000374 - 15-09-2020

Egor – Trabalho Temporário is recruiting, through the Lisbon JobCenter, an Italian Speaking Advisor for a Streaming Service Project work in one of our multinational clients.

 

Role

 

Assist viewers through phone and/or chat and/ or emails regarding different queries

Provide account and application support to viewers namely with regards to software functionality

Provide technical support and troubleshoot of system configurations and network settings

Provide accurate and real-time responses to the viewer’s inquiries

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Requirements

•          Native or Proficient Italian and fluent English (minimum level B2)

•          Excellent communication skills coupled with empathy and team spirit

•          Previous experience in Customer Service or a sales representative is a plus

 

 Conditions

 

•          Competitive wages (14 monthly payments per year)

•          Meal Allowance

•          Performance bonus

•          Availability to work from home temporarily*

•          Health insurance with a dental plan (after 6 months contract)

•          Relocation package – accommodation in a shared apartment for 6 months and flight reimbursement.

The considered applications will be contacted in 10 days.

EGOR Trabalho Temporário
Egor - Shaping the Future Since 1986