Job Offers

 
 
05-08-2019
Tecnologias de Informação
Porto
Ref: 34/5455/98067 - 05-08-2019

COMPANY

Our Client is a multinational technology hybrid aggregate service provider (HASP) focused on delivering IT solutions As-a-Service for its customers and channel partners.

CANDIDATE

  • Confirm all issues and requests are captured and closed via the CRM ticketing system;
  • Perform deployments of new firewalls and management/support of deployed firewalls;
  • Recommend upgrades and changes to customer systems to ensure stability, security, and added functionality;
  • Perform RFC approved systems modifications and reboots;
  • Ensure all customer requests are handled, documented and escalated during Queue shifts as scheduled/directed.

PROFILE

  • Post-Secondary degree or diploma;
  • 4+ years of previous field engineer experience working in a technology/systems department directly supporting customers;
  • Demonstrated strong working knowledge of networking technologies and business applications;
  • Citrix Experience highly desirable;
  • Demonstrated working knowledge of modern firewall technologies;
  • Demonstrated ability to perform systems discoveries, and plan implementations;
  • Fluent in English (mandatory).

We offer the possibility of career progression and development of skills as well as the opportunity to work in a multicultural environment.

EGOR – PORTO

Os candidatos considerados serão contactados no prazo máximo de 10 dias úteis.